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June 2004
Dear
Buying Club Coordinator,
This
packet contains essential information for buying clubs
serviced by United Natural Foods’ Iowa City and Mounds
View warehouses. If you are not the coordinator
of your buying club please pass this along to the correct
person, or call us immediately at 800-323-2131, ext
1157.
As
you know, we have gradually aligned many policies, procedures
and practices with those in effect at other United Natural
Foods facilities over the past few months. The
results have included improved in-stocks, increased
order accuracy and the expansion of our Iowa City facility
which will soon bring you more products than ever before.
The
next step is to move onto the computer system used at
other United Natural Foods’ facilities. This is
scheduled for the weekend of July 30, 2004. On
Monday August 2 we will begin taking orders on the United
system.
Switching
to a different computer system brings a number of changes
for our customers. For example, you will have
a new account number and place your orders using new
product numbers. Also, in conjunction with the
computer system consolidation, we will be completing
the process of making policies and procedures consistent
with other United Natural Foods facilities.
The
enclosed information packet contains important information
about this transition for you and your buying club members.
Please share the information with your group, or direct
your members to our new buying club website, www.unitedbuyingclubs.com
where transition information will be posted.
In
July, you will receive a letter with your new account
number and your new volume discount. The August
pricelist will contain new item numbers to use when
ordering.
We
want to thank you for all your work as a buying club
coordinator, and let you know that we appreciate the
important role you will play in making this transition
smooth for the members of your group. If after
reading the enclosed information packet you still have
questions, the best way to contact us is by email at
bcinfo@unfi.com.
We
thank you for your business and look forward to serving
your buying club in the future.
Sincerely,
Kelly
Lee
Buying Club Representative
Nancy
Foss
Customer Service Manager
Deb
Maynard
Marketing Manager for Buying Clubs | 