1. Have fun
Try new products at breakdowns by having the group order some extras. Try new ways of doing things and set up a group activity such as a picnic or nature hike.

2. Get agreement on group goals and standards
The process of agreeing on group goals and standards, and writing them down, is a major accomplishment and will serve to hold the group together if conflicts come up. Challenging goals show members that activity and participation are important. Having goals written down can help resolve conflicts. See The Co-op Handbook Workbook for tips.

3. Make sure no one is overworked
Get enough people to share the workload equally or at least agreeably. Some jobs will require more time, some more energy, some more expertise. Work out a system for rotating jobs if that appeals to your members.

4. Member orientation for every member
Be sure each member knows his/her responsibilities and how it relates to the whole. When procedures change make sure members understand the new way of doing things.

5. Hold active meetings
Transact business, make decisions, review past work, and plan new activities. People commit to things they have agreed to in a group, and they are more apt to attend meetings that accomplish something.

6. Encourage each other
Recognize the great way everyone works together to get the job done. Make a big deal about teamwork and emphasize how everyone is necessary for the co-op to work.

7. Pay attention
Pay attention to individuals who do not meet membership standards and agreed upon expectations. If you ignore problems, they will not go away. Speak to people frankly, ask what the trouble is or reassign jobs if necessary. Always ask disgruntled members to be part of the solution.

8. Offer a wide variety of product
Bulk foods, organic produce, frozen foods, dairy products, paper goods, personal care products, environmental cleaning supplies, and much, much more! Set up a procedure so members can split cases.

9. Use FoodLink Software for Buying Clubs
We offer free software to make your ordering, invoicing and pricing more accurate. FoodLink offers reports and labels to make your breakdown more efficient. FoodLink accounting functions can help you keep records that are useful for your coop.

10. Keep improving your systems
Encourage members to share their ideas for getting the work done faster and more accurately. Don't be afraid to try new ways of doing things; appreciate and use the talents and ideas of your members.

11. Set high standards for involvment, communication and community spirit.
Members will take their cue from you.